Shipping policy

Processing Time

• Orders are typically processed within 3–5 business days.
• No weekend or holiday shipping.
• High‑volume periods may cause delays; if significantly delayed, we’ll contact you by email or phone.

Shipping Rates & Delivery Estimates

• Shipping costs are calculated and displayed at checkout.

Order Tracking

• You’ll receive a shipping confirmation email with tracking once your order ships.
• Tracking typically activates within 72 hours.

General Policy

• We follow the import and shipping rules of each destination country.
• Currently, we ship only to select English‑speaking countries on the American continent.
• Some countries are excluded due to postal restrictions or unstable delivery services.
• We’re exploring additional destinations—please check back for updates.

Delivery Times & Tracking

• International orders may take longer to arrive.
• Tracking may be unavailable after the package leaves the United States.

• Customers are responsible for all import fees (customs, VAT, tariffs, and other taxes).
• If you have questions about import requirements, please contact us before placing your order.

• We are not liable for products damaged or lost during shipping.
• If your order arrives damaged, please contact the carrier to file a claim.
• Save all packaging and damaged items until the claim is resolved.

For information on returning items, please see our Return & Refund Policy.